Think of a time when you had to give a negative news to someone. Did you use radical candor? Radical condor, I usually use this when giving any bad news, for most all negative news. Whether it’s for a family passing or my sons practice got cancelled. It’s important to me to continue a relationship professional or not. It’s as easy as thinking how I would want the bad news to be given to me.
How did you give the message? Deep breath, then a soft tone of sorrow. depending on the situation, I will begin with an explanation or take the direct approach with the bad news right away. Assessing the situation is an important skill that one needs to have. feel out the situation, what does this bad news mean to the people your giving it to. should there be direct or indirect approach. Other wise it comes off as not nice or unsympathetic which could do more damage to the people receiving the information.
What did you do right and what could you have done better? Here I am talking about different scenarios, with that i believe i am giving the news appropriately. timing is something i can work on if i am thinking about it. A sense of urgency has to come when the news is a little more pressing, but its also important to have a understanding on who the bad news should come from. I am Levi’s father so the cancellation of his baseball practice should come from me, also I may have a family member pass, that news should come from a more immediate family member, this is important to understand.
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